Creating Business Agility: How Convergence of Cloud, Social, by Rodney Heisterberg, Alakh Verma

By Rodney Heisterberg, Alakh Verma

Growing enterprise Agility offers a video game plan for integrating expertise to construct a better, extra customer-centric enterprise. utilizing a chain of case experiences as examples all through, the publication describes the agility that comes from collaborative trade, and gives key determination makers the implementation roadmap they should construct a profitable enterprise surroundings. the point of interest is on enterprise Agility Readiness by way of the 5 significant alterations affecting the data expertise panorama, and the way data-driven supply structures and decision-making strategies are being reinvented utilizing electronic relationships with a social company version because the purchaser global of know-how drives innovation and collaboration.

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Additional resources for Creating Business Agility: How Convergence of Cloud, Social, Mobile, Video, and Big Data Enables Competitive Advantage

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IN PRACTICE. 2002. ” The Center for Corporate Citizenship at Boston College. , and D. Norton. 2001. Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Boston: Harvard Business School Press. Martin, R. 2008, January 28. ” Information Week: 30–37. McLuhan, M. 1964. Understanding Media: The Extensions of Man. New York: McGraw-Hill. McKenna, R. 1997. Real Time: Preparing for the Age of the Never Satisfied Customer. Boston: Harvard Business School Press.

3. Business architecture. Business agility decision architecture for virtual enterprise scenarios provides adaptive performance measurement. The technology, application, and business architectures comprise an architectural framework for a business ecosystem that is fundamental to leveraging the enterprise’s core digital business strategy and driving development of a collaborative business management environment. This in turn enables the implementation of adaptive strategic planning and operations management processes in order to execute the virtual enterprise integration strategy guided by real-time feedback from virtual enterprise results.

4. Deliver an outstanding customer experience based on insight, not only data. Like their partners in marketing, CIOs are recognizing the importance of the external customer as the primary driver of technology strategy. BAR strategies provide marketing analytics and customer analytics technologies to help redirect IT’s traditional focus on delivering value to the internal IT customer to align with marketing in its external customer centricity. That change in IT focus from SOR to SOE puts the customer at the locus of IT planning, deployment, and support.

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